Shipping Policy:
· Processing Time: We process and ship all orders within 3-5 business days of purchase, excluding weekends and holidays.
· Tracking Updates: After receiving your shipping confirmation, please allow 24-48 hours for tracking information to update.
· Shipping Variations: Shipping times may vary due to factors like weather conditions, peak shipping seasons, and other unforeseen circumstances.
· Shipping Confirmation: If you don't receive a shipping confirmation email, please check your spam and junk mail folders or contact our customer service team.
ADDRESS CHANGES: To ensure timely and accurate delivery, please verify that your shipping address is correct before submitting your order. If you need to update your address, please email us at [email protected] as soon as possible.
Important: Please note that we cannot guarantee address changes if your order has already shipped. We will do our best to accommodate updates, but we cannot make changes once an order is in transit.
RETURN PACKAGES
If your package is returned to us for any reason, including:
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An invalid or undeliverable address
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Refusal of delivery
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Failure to collect the package from the carrier
You will be responsible for purchasing a new shipping label to have the package resent to you, as HONORU has already covered the original shipping cost.
Have any questions? Email us at